Terms

When you place an order you are offering to buy from Swell Surf Company Ltd under these terms. We confirm the order by email, and we may decline an order if a product is out of stock or a price is wrong.

Prices are shown in pounds sterling and include VAT. We may change prices, but never after you have placed an order. Delivery costs are added at the checkout and are shown before you pay.

We deliver to UK mainland addresses. Standard delivery is £3.95 and takes 2 to 4 working days, and is free on orders over £75. Boards travel boxed by a specialist board courier and take 3 to 5 working days.

You may return unworn and unused items with their tags on within 30 days of delivery. Return postage is at your cost and we can collect a board for £30, taken from the refund. Refunds go back to the original payment within 5 working days of the item reaching us.

Wetsuits, boots, gloves and hoods have 12 months on seams and zips against manufacturing faults. Tears and wear from use are not covered. We repair any Swell wetsuit after that, with most seam repairs costing £15 to £30 plus postage.

Gift cards are sent by email, come in fixed amounts and cannot be refunded or exchanged for cash. They can be used towards any order in the shop.

Surf and paddle within your ability, check the conditions and the forecast before you go in, and swim at lifeguarded beaches where you can. Our boards and wetsuits are made for recreational use in British water.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, or for anything else the law does not allow us to limit. Otherwise our liability is limited to the value of the order.

These terms are governed by the law of England and Wales. Nothing here affects your statutory rights as a consumer.